Insurance Claim

October 16, 2023

What is a Water Damage Insurance Claim?

Water damage insurance claims are critical for property owners facing water-related damages. Between 2016 and 2020, these claims, often resulting from broken or frozen pipes, were the second most frequent home insurance claims. However, it’s important to note that while homeowners’ insurance typically covers water damage from such sources, it does not usually cover flood-induced damages. The rising number of claims is attributed to aging homes with plumbing issues and increased coastal flooding.

Navigating these claims requires prompt and strategic action. Immediate steps like identifying the damage source and making temporary repairs are crucial. Equally important is documenting the damage through photos or videos and promptly contacting your insurance company. A meticulous approach, including waiting for the insurance adjuster’s assessment and considering a second opinion from a licensed contractor, is advisable.

Expert Advice on Filing Claims

Experts emphasize the importance of quick reporting and thorough documentation of damage to insurers. This, along with mitigating further damage, is crucial. It’s also vital to maintain a detailed inventory of damaged items and their values. Such steps not only streamline the claim process but also increase the likelihood of a favorable settlement.

Avoiding Common Pitfalls

Many policyholders inadvertently complicate their claims by delaying filing, failing to document damage adequately, and not understanding their policy coverage. Mitigating damage, understanding the claims process, and seeking professional help are essential steps often overlooked. These mistakes can lead to claim denial, reduced compensation, and increased repair costs. Being aware of these pitfalls is crucial for a smooth claim process.

Lilly’s Restoration: Your Partner in Claim Management

Lilly’s Restoration stands out in Worcester County, Hampden County, and Hampshire County, MA, for its expertise in managing a water damage insurance claim. While large incidents require professional intervention, even minor ones can benefit from expert advice. Lilly’s Restoration offers the same quality workmanship as big industry players, but at a more affordable price. Our top-tier customer service and thorough understanding of the claims process make us an ideal partner for homeowners and businesses navigating the complexities of water damage claims.

Tailored Solutions by Lilly’s Restoration

Lilly’s Restoration excels in offering personalized solutions for water damage incidents. Our team is adept at identifying hidden damages, such as moisture behind walls or unseen mold, which untrained individuals might miss. We guide our clients through the entire claims process, helping to avoid common mistakes like inadequate documentation or delayed repairs. Our professional assistance ensures that clients do not have to navigate this complex process alone.

How Do We Help with Water Damage Insurance Claims?

At Lilly’s Restoration, we understand the nuances of a water damage insurance claim. Our approach encompasses immediate damage assessment, thorough documentation, and a clear understanding of insurance policies. This expertise ensures clients receive the maximum possible settlement, mitigating further loss and facilitating quick repairs.

The Lilly’s Restoration Advantage

Choosing Lilly’s Restoration means opting for unparalleled quality and customer service at a competitive price. We stand out for our quality workmanship, mirroring the standards of industry leaders but with the personalized care and pricing that only a local business can offer. Our commitment to excellence extends to every aspect of our service, from the initial assessment to the final steps of the claim process.

Conclusion: Trust Lilly’s Restoration

Water damage can be a daunting challenge, but with Lilly’s Restoration, you’re not alone. Our team combines expertise, customer-centric service, and affordable pricing to provide comprehensive support through your water damage insurance claim process. Trust us to handle your claim with the attention and professionalism it deserves, ensuring peace of mind and the best possible outcome for your property.



  1. “Water Damage Claim Tips & Statistics in 2023 – Policygenius.” Accessed November 12, 2023.

  2. “10 Water Damage Insurance Claim Tips You Should Follow – Home Inspection Insider.” Accessed November 12, 2023.

  3. “Common Policyholder Mistakes When Managing Water Damage Claims – JF Public Adjusters.” Accessed November 12, 2023.


Call now for a free consultation.

Lilly’s Restoration

(413) 213-3980




Chamber of Commerce business profile:

Counties Serviced:

  • Worcester County, MA
  • Hampden County, MA
  • Hampshire County, MA